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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Martin Clift

Martin Clift

February 5, 2026

5  out of  5
rating by Martin Clift
"Always attentive. Great agent."
We responded:
"Thank you, Martin, your coverage is important and we want to make sure that it is right! Take Care, "
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Donna Branham

February 4, 2026

5  out of  5
rating by Donna Branham
"I've had several experiences with Gina. She is amazing. She is always so helpful. Very polite on the phone. Very professional"
We responded:
"Donna, I love this, you are right Gina is one of the best and is very good and knowing insurance and fitting it to your needs. Thank you for the review and take care!"
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Isaac Jacobson

February 3, 2026

5  out of  5
rating by Isaac Jacobson
"Super easy to do business with and makes things understandable"
We responded:
"Isaac, Thanks for the kind words! We're thrilled that you had a great experience with us. You are important to us. "
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Lisa Lovell

January 28, 2026

5  out of  5
rating by Lisa Lovell
"The Agent Shelby was very helpful and went above and beyond in helping us!"
We responded:
"Hi Lisa, Shelby has a heart to help people, she is always willing to help, and in this situation, she did really go beyond, Thanks for noticing! Take care, "
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Susan M.

January 26, 2026

5  out of  5
rating by Susan M.
"Very polite, very very helpful they listen they guide you in the right direction very knowledgeable, your needs will always be met. I have home Auto and life insurance with them it is the best choice I've ever made."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Paul Chew

January 21, 2026

5  out of  5
rating by Paul Chew
"You are always friendly and helpful"
We responded:
"Thanks Paul, Hope you and your family are doing well. Take care, "
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Katrina Cawthorne

January 16, 2026

5  out of  5
rating by Katrina Cawthorne
"Very professional and quick to address my concerns. We love our State Farm team! - Kaylee Cawthorne, Circle City Realty, LLC"
We responded:
"And we Love that you feel that way! Thanks for the great review! We're always happy to help !"
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Linda Rheinheimer

January 9, 2026

5  out of  5
rating by Linda Rheinheimer
"Whenever I have stopped by the office they were always so kind and pleasant and very helpful. The same is true if I call. When calling and they are not available they call me back. They are always so helpful and kind, even when I have been emotionally upset due to an accident. They reassure me that everything will be okay and they have helped me out so much! I'm so pleased with them that even after moving away from New Castle and to another town in Indiana they said I could keep my policy with them rather than find another agent in my new town."
We responded:
"Oh Linda, Thank you for this review! You know that we will always be there for you and happy to help!"
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Sandra West

January 6, 2026

5  out of  5
rating by Sandra West
"I can’t say enough great things about Amy Glaser – State Farm Insurance. I work directly with Shelby, and she is absolutely amazing. She has helped me with my home, auto, and business insurance policies and makes the entire process easy and stress-free. Shelby is always kind, patient, and incredibly helpful every time I reach out. I truly feel supported and well taken care of. I highly recommend Amy Glaser’s State Farm office!"
We responded:
"Thank you Sandra, Shelby is the best! And you are right, she loves taking care of her clients. I am so glad that you shared that. "
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Don Knox

December 19, 2025

5  out of  5
rating by Don Knox
"Made the switch Very easy"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stephen Pass

December 18, 2025

5  out of  5
rating by Stephen Pass
"Gina was very helpful in helping my son get the right policy for his vehicle."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shannon Bunger

December 3, 2025

5  out of  5
rating by Shannon Bunger
"Amy and her team are great! Shelby responds with in minutes of calls and emails and is always there to help us with our insurance needs."
We responded:
"Shannon, thank you for the thoughtful review. We sincerely appreciate your kind words. Our team is committed to providing prompt and dependable service, and it is wonderful to know your experience reflects that. We hope to continue serving all your insurance needs for many years to come!"
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Lena Suman

November 26, 2025

5  out of  5
rating by Lena Suman
"Gina is amazing! She puts customers first and is very helpful at explaining the details. She also has returned my phone calls the same day or is in the office to take my call. Truly there for you!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dennis Chambers

November 25, 2025

5  out of  5
rating by Dennis Chambers
"Very Good Customer Service. They are always willing to sit down and answer quetions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Debbie Brammer

November 21, 2025

5  out of  5
rating by Debbie Brammer
"Gina at State Farm was most helpful. She found better rates and was great to work with.... I highly recommend her and State Farm Insurance..."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Karen Cochran

November 11, 2025

5  out of  5
rating by Karen Cochran
"The ladies are very friendly and will go out of their way to help you. Thanks for everything State Farm"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cynthia Stephens

November 11, 2025

5  out of  5
rating by Cynthia Stephens
"Amy and her staff are always very friendly and helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Monica Altman

Monica Altman

November 10, 2025

5  out of  5
rating by Monica Altman
"I recently switched all of my insurance policies over with Gina Boling at State Farm, and I can’t recommend her enough! She made the entire process simple, quick, and stress-free. Between our homeowners, small business, RV, and auto insurance, Gina was able to save us over $300 a month... and that’s with better coverage than we had before! She handled all of the details to get everything switched over and kept me updated the whole way. Gina is not only professional and knowledgeable, but also genuinely kind and easy to talk to. In this economy, every dollar counts, and I’m so grateful for the savings and peace of mind she’s provided our family."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Erikka Griggs

Erikka Griggs

October 29, 2025

5  out of  5
rating by Erikka Griggs
"Great customer service, very communicative, and helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Holli

October 22, 2025

5  out of  5
rating by Holli
"Answered all of our insurance questions and helped us understand the policy in more detail. All the staff is incredibly helpful and friendly. Excellent customer service from Gina Boling."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Emily Hurst

Emily Hurst

October 8, 2025

5  out of  5
rating by Emily Hurst
"We had a quote in just a couple hours that saved us on our auto, even after adding an umbrella policy. Amy’s office is great to work with!"
We responded:
"Thank you so much for the kind words! I'm really glad we could help make getting your auto, home, & umbrella insurance easy and stress-free. It was a pleasure working with you and answering all your questions. if you ever need anything down the road, don't hesitate to reach out. "
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Martha Hamrick

September 26, 2025

5  out of  5
rating by Martha Hamrick
"Very helpful and friendly business. All tje staff arr great with assisting you with all your needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of TERI SPARKS

TERI SPARKS

September 17, 2025

5  out of  5
rating by TERI SPARKS
"We really like Gina Shelby they really helped when the grandson had an accident a week ago. Really didn’t care for Riley and Sons but other than that they were Great to work with. Thank you for all your help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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cole wiley

August 30, 2025

5  out of  5
rating by cole wiley
"Great customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Tawni Wiley

Tawni Wiley

August 29, 2025

5  out of  5
rating by Tawni Wiley
"Excellent customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."